DELL笔试题

时间:2020-10-20 11:10:10 笔试题目 我要投稿

DELL笔试题

Passage 1.
  Customer called in and reported the battery weren’t charging, System LED indicator was in yellow.
  1.Suggested customer remove the battery from the battery bay by sliding the latch at the bottom of Notebook.
    2.Checked the battery power level by pressing the check button on the battery. It indicated no power.
  Different kinds of computers use different methods, or protocols, to communicate with each other. Macintosh computers use the AppleTalk protocol.Macintosh as well as PCs can use TCP/IP to share information on the Internet.Some PCs require a Network Operatomer provide the DSN number from the fail battery. CN-05H980-69502-21U-01GB.
  Informed customer that we would send a replaced battery to her.

DELL笔试题

Passage 2.
  Customer bought a Notebook 20 day ago, then discovered that when she adjusted the Brightness of the LCD, the LCD would turn to very dim. She must reboot the Notebook few times before the LCD might display normally.
  1.Suggested her try gently apply pressure above the keyboard near the LEDS and power button.
  2.Suggested her swivel the LCD back and forth and lightly tap the plastic back of LCD.
  3.Suggested her gently apply pressure on the bezel surrounding the screen. the problem persisted, after these testing.
  4.Requested customer to update BIOS and alter the LCD Brightness control setting in the BIOS. After checking BIOS the

problem persisted.
  I told customer we would have engineer onsite replace the LCD Panel.
  Computer communications
  Different kinds of computers use different methods, or protocols, to communicate with each other. Macintosh computers
use the AppleTalk protocol.Macintosh as well as PCs can use TCP/IP to share information on the Internet.Some PCs require a Network Operating System (NOS) to communicate. For example, Novell Netware is a popular NOS with PC users.

【DELL笔试题】相关文章:

戴尔(DELL)英文笔试题10-24

360笔试题目07-11

华为2017笔试题08-16

华为2017笔试试题08-10

桂林银行笔试题笔经10-21

DELL电脑的物流管理09-14

QMS2007笔试审核知识模拟试题11-02

眼线笔类型-如何挑选眼线笔11-09

马克笔有哪些分类-马克笔的分类11-03

ps笔刷怎么安装08-27