引导语:海乘是什么职位呢?那么海乘学员的岗位有哪些?下面是小编收集的相关的信息,欢迎大家阅读!
餐厅主要的职位及其职责
Main positions and their responsiblty
1.Waiter/Waitress男服务员和女服务员
2.Assistant Waiter/Waitress助理男服务员/助理女服务员
3.Bartender调酒师
4.Bar Waiter/Server酒吧服务员
5.RSA=Room Service Attendant 客房送餐员
6.Snack attendant 休闲餐厅服务员
7.Receptionist= Guest relation specialist客户关系专员
8.Cruise staff邮轮活动部员工
9.Youth staff儿童看护
10.Dealer荷官
1.Waiter/Waitress男服务员和女服务员
Responsiblties :
Serving passenger服务客人
Taking orders接受点单
Explaining the menus 解释菜单
Making recommendations做推荐
Supervising assistant Waiter/Waitress 监督助理服务员。
2.Assistant Waiter/Waitress助理男服务员/助理女服务员
Responsiblties:
Assisting Waiters/Waitresses协助服务员
Clearing tables清理桌子
Setting up tables摆台
Delivering food and drinks递送食物和饮料
3.Bartender调酒师
Responsiblties:
Serving alcohoic beverages to passengers
向乘客提供酒水服务
Making drinks an doing cocktail demonstration
调制饮料和做鸡尾酒展示
Issuing requisition and storing goods授权申请和储存货物。
Communicating with passengers and making passengers happy
与客人交流和让乘客开心
Making schedules制定排班表
4.Bar Waiter/Server酒吧服务员
Responsiblties:
Serving alcohoic beverages to passengers向乘客提供酒水服务
Setting up bar stations布置酒吧桌
Taking drink orders接受饮料点单
Serving drinks to the passengers为乘客上饮料
Pushing the sales促销
Doing cleaning做清洁工作
5.RSA=Room Service Attendant 客房送餐员
Responsiblties:
Delievering food and drinks to passengers in room。
为房间里的乘客递送食物和酒水
Set up the tray for delievery准备送餐的托盘
Take order by phone 接受电话点单
Collecting dirty tray 回收脏的托盘
6.Snack attendant 休闲餐厅服务员
Responsiblties:
you are waiter in the snack restaurant。
快餐店服务员
7.Receptionist= Guest relation specialist客户关系专员
Responsiblties :
Checking passengers in and out入住和退房
Maintenance request维修要求
Answering passengers queries回答乘客询问的问题
Assisting with problems and complaints taking payments for passenger accounts
协助解决客户的问题和投诉
Making announcements over the PA system changing and upgrading cabins
通过广播系统制作广告提高机舱档次
8.Cruise staff邮轮活动部员工
Responsiblties:
Instruct,organize,and facilitate various activities
and tournaments(quizzes,bingo, deck parties,sports challenges,trivia games)
指导、组织、推动各种活动和比赛(问答游戏,宾果,甲板派对,体育挑战,益智游戏)
9.Youth staff儿童看护
Responsiblties:
Conduct a variety of programming for entertainment of passengers ages 3-17
开展针对3-17岁的一系列娱乐活动
10.Dealer荷官
Responsiblties:
Exchanging chips for passengers帮乘客换筹码
Giving out cards to the players 给玩家发牌