海乘学员的岗位及职责简介

发布时间:2017-10-21 编辑:晓玲

  引导语:海乘是什么职位呢?那么海乘学员的岗位有哪些?下面是小编收集的相关的信息,欢迎大家阅读!

  餐厅主要的职位及其职责

  Main positions and their responsiblty

  1.Waiter/Waitress男服务员和女服务员

  2.Assistant Waiter/Waitress助理男服务员/助理女服务员

  3.Bartender调酒师

  4.Bar Waiter/Server酒吧服务员

  5.RSA=Room Service Attendant 客房送餐员

  6.Snack attendant 休闲餐厅服务员

  7.Receptionist= Guest relation specialist客户关系专员

  8.Cruise staff邮轮活动部员工

  9.Youth staff儿童看护

  10.Dealer荷官

  1.Waiter/Waitress男服务员和女服务员

  Responsiblties :

  Serving passenger服务客人

  Taking orders接受点单

  Explaining the menus 解释菜单

  Making recommendations做推荐

  Supervising assistant Waiter/Waitress 监督助理服务员。

  2.Assistant Waiter/Waitress助理男服务员/助理女服务员

  Responsiblties:

  Assisting Waiters/Waitresses协助服务员

  Clearing tables清理桌子

  Setting up tables摆台

  Delivering food and drinks递送食物和饮料

  3.Bartender调酒师

  Responsiblties:

  Serving alcohoic beverages to passengers

  向乘客提供酒水服务

  Making drinks an doing cocktail demonstration

  调制饮料和做鸡尾酒展示

  Issuing requisition and storing goods授权申请和储存货物。

  Communicating with passengers and making passengers happy

  与客人交流和让乘客开心

  Making schedules制定排班表

  4.Bar Waiter/Server酒吧服务员

  Responsiblties:

  Serving alcohoic beverages to passengers向乘客提供酒水服务

  Setting up bar stations布置酒吧桌

  Taking drink orders接受饮料点单

  Serving drinks to the passengers为乘客上饮料

  Pushing the sales促销

  Doing cleaning做清洁工作

  5.RSA=Room Service Attendant 客房送餐员

  Responsiblties:

  Delievering food and drinks to passengers in room。

  为房间里的乘客递送食物和酒水

  Set up the tray for delievery准备送餐的托盘

  Take order by phone 接受电话点单

  Collecting dirty tray 回收脏的托盘

  6.Snack attendant 休闲餐厅服务员

  Responsiblties:

  you are waiter in the snack restaurant。

  快餐店服务员

  7.Receptionist= Guest relation specialist客户关系专员

  Responsiblties :

  Checking passengers in and out入住和退房

  Maintenance request维修要求

  Answering passengers queries回答乘客询问的问题

  Assisting with problems and complaints taking payments for passenger accounts

  协助解决客户的问题和投诉

  Making announcements over the PA system changing and upgrading cabins

  通过广播系统制作广告提高机舱档次

  8.Cruise staff邮轮活动部员工

  Responsiblties:

  Instruct,organize,and facilitate various activities

  and tournaments(quizzes,bingo, deck parties,sports challenges,trivia games)

  指导、组织、推动各种活动和比赛(问答游戏,宾果,甲板派对,体育挑战,益智游戏)

  9.Youth staff儿童看护

  Responsiblties:

  Conduct a variety of programming for entertainment of passengers ages 3-17

  开展针对3-17岁的一系列娱乐活动

  10.Dealer荷官

  Responsiblties:

  Exchanging chips for passengers帮乘客换筹码

  Giving out cards to the players 给玩家发牌

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