Example Resume: Insurance Manager

SKILLS

SUMMARY

• Audit commercial book of business, including adjusting classifications and exposure.
• Communicate directly with independent agents to resolve audit disputes, which has enhanced working relationships between corporate office and field staff.
• Hire and train new staff on auditing guidelines and procedures.
• Supervise staff of five auditors and four support personnel.

• Integrated Underwriting System into Product Management Department, which involved evaluating and placing personnel in appropriate positions.
• Maintained "common" screens for Commercial Automated System.

• Developed, implemented, trained and maintained corporate underwriting systems.
• Supervised staff of 30 with department budget in excess of $500,000.
• Provided training services to support automated and non-automated systems to 21 divisions and three service centers.
• Supervised maintenance of automated rate files for 40 states, supporting more than 2 million policies and $1.5 billion in written premiums.

• Developed first commercial online policy issuing system for corporation.
• Implemented commercial online policy system in 15 divisions and three service centers.
• Developed training program and trained support personnel to maintain and enhance system.
• Supervised staff of 10.