Product Support Manager Resume, Sample Product Support Manager Resume

Sample Product Support Manager Resume

Sample product support manager resume is given along with this article. Mr. Richard Anderson is the respective candidate applying for the post. In this kind of resume candidate's background summary plays an important role so; the concept of this is duly comprised with this sample product support manager resume.

Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Academic Background

Achieve Master of Business Administration Degree from the Indianapolis University, Indianapolis in the year of 1991 at Information System as the major.
Obtain a certificate course on Product Support Analyst from Chicago State Advanced Technology Institute.
Get Bachelor of Science Degree from the Southwestern Poly Technique University, Florida in the year of 1985 at Management as the major subject.

Computer Programming Skills

Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express
Programming Language: Pascal, Turbo Pascal, C, C++, Java, Java Swing, Python
Hardware Tools: Vax, Intel Touchstone Delta, Unix Workstations with numbers of DSP chips with array processors, TC/IP configuration LAN and Networking.
Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP, Windows Vista, Linux, Unix, MS DOS

Professional background

1999- Present date: Worked as the Product Support Manager for the Brown Software's Sales and Support, California with the following job responsibilities

Provide proper supervision as the management head to the supporting staffs and other product support professionals.
Obtain the maximum levels of consumers' satisfaction by ensuring them with product supports through appointing and preserving potential staffs.
Supply necessary training and technical knowledge for delivering standard product support to the consumers.
Put in array of essential technical publications like biannual software guide, white papers as well as various technical notes along with the news letter.
Provide necessary evaluation and developmental strategies in numbers of front-end periodicals.
Provide vital project policy summary and analysis data of cost-benefit.
Provide necessary documentation and reports with proper monitoring each project and submit it to the vice president of the information System.

1992- 1998: Worked as the manager of the user end computers at the McPherson Components, Chicago with following responsibilities

Provided due management and implementation with all connected applications.
Supplied necessary guidelines and standards for developing, implementing and maintaining the personal computers.
Provided proper management regarding hardware acquisition and software acquisition.

Sample Resumes

Product Support Manager Resume Example