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RICHARD ANDERSON,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
OBJECTIVE:
A position as a Human Resource Assistant in the Advertising Industry
EDUCATION:
Bachelor of Arts in Communication - May 2004
Western Illinois University - Macomb, Illinois
Minors: Marketing and Management
Overall GPA: 3.3/4.0 Major GPA: 3.7/4.0
PROFESSIONAL EXPERIENCE:
Human Resources Intern - The Consulting Group - Chicago, Illinois - Summer 2003
- Assisted a 10 member consulting team in the administration of the Myers-Briggs Type Indicator to assess employee?s personality types and how they correlate with job performance.
- Computed yearly, quarterly, and monthly benefits and payroll totals for clients including Motorola, Sears, Ford Motor Company and Walgreens.
- Coordinated orientations and exit interviews for part-time and temporary employees.
- Completed a training program on Affirmative Action Hiring Procedures, Union Regulations, EEOC Compliances, and Labor Laws.
PROJECT EXPERIENCE:
Training and Development:
- Designed an HRD intervention to improve employee performance at a local chain grocery store.
- Conducted an in-depth analysis of the problem by performing a Needs Assessment using Organizational/Task/Person Analysis.
- Provided recommendations to the organization by the use of a designed training program.
ADDITIONAL EXPERIENCE:
Bartender - The Icehouse Corporation - Macomb, Illinois - 2001 to present
- Provide optimum customer service in an establishment that serves 600 to 800 patrons during peak business hours.
- Train new bartenders and wait-staff members in customer service skills, money transactions and conflict resolution.
- Conduct identification checks to insure legal entry, assist with crowd control and security services.
Sales Associate - The Gap - Chicago, Illinois - 1999 to 2002 (seasonal, part and full time)
- Assisted customers with locating and selecting merchandise in addition to providing options in fashion and accessories.
- Created in-store displays to maximize product marketability and appeal.
- Trained new staff members in customer service, fashion marketing, and money handling skills.
Wait Staff Member - The Yuppie Eatery - Lake Snobitorium Shores, Illinois - 1998 to 2000 (part-time)
- Provided optimum customer service in an upscale restaurant and maintained a friendly work atmosphere.
AFFILIATIONS, HONORS and SKILLS:
- Tau Kappa Epsilon Fraternity
- Rush Chair: Created an aggressive new member marketing plan that led to an increase in membership by 40%.
- Fund Raising Chair: Developed a community clean-up program that resulted in $2,000 in donations for charity.
- Society of Human Resource Management
- Communication Students Society
- Western Advertising Federation
- Delta Sigma Pi (Professional Business Fraternity)
- Dean's List: 5 Semesters
- The Joseph J. Joseph Scholarship Award: 2003 and 2004
- Microsoft Office (all software programs), Adobe Photoshop, Adobe PageMaker
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Sample Resumes