Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
A versatile and skilled sales/marketing professional with excellent hands-on experience in developing and improving sales for wholesale and retail operations. An assertive manager with outstanding interpersonal, communications, negotiation and people management skills.
Objective: a leadership sales position with a world class, high-integrity food products company.
EXPERIENCE
Eagle Creek Café, Irvine, California 1996-1997
General Manager
Directed the startup of a new low-fat restaurant concept with 126 seats. Took over day-to-day management including staffing, training, purchasing, cost control, facilities, maintenance, advertising, customer relations, marketing and menu development. Participated in the concept and design of a low-fat menu.
- Achieved break-even within eight months.
- Staffed and trained an assistant manager and 18 servers and kitchen employees in full service dinning.
- Reduced labor and cost of goods sold by 20%.
- Carried out a demographic study that pin pointed the restaurant's market.
- Developed and oversaw a catering program.
- Analyzed and upgraded kitchen equipment.
The Cheesecake Factory, Los Angeles, California 1993-1996
Store Manager: Units at Brentwood And Marina Del Rey
Enrolled in the company's management training program and supervised daily operations at three high-volume stores, each generating in excess of $3 million annually.
- Recruited and trained 35 servers and kitchen staff.
- Improved cost control in the Santa Anita location by eliminating waste.
- Assisted in a 5% reduction of labor costs through better selection and training of staff.
- Consistently ran low-labor costs throughout seasonal highs and lows.
- Prepared the annual budget for the Marina Del Rey location. This site was consistently in the top five most profitable restaurants in the company.
- Directed the development of two new appetizers that have been adopted throughout the company.
Good Java, Inc., Boulder, Colorado 1992-1993
Sales And Service Representative
Began career as a service technician; promoted into sales within three months. Developed the South Denver market and mountain communities selling espresso equipment, supplies and coffee to a wide range of hospitality outlets including restaurants, coffee houses, hospitals and hotels.
- Led the company in sales of leased equipment and supplies.
- Developed and controlled 50% of the market share in two key territories.
- Implemented a new 30-day trial program which led to 30% more placements.
- Trained restaurant sales staff in operating, marketing and merchandising coffee products.
EDUCATION
Denver University, Denver, Colorado
Bachelor of Science, Marketing And Management, 1992
Other:
Restaurant Management Courses at The Cheesecake Factory
Computer Skills:
PC/MAC word processing, spreadsheets, databases, Internet, e-mail, Power Point, Restaurant Industry Systems and Remanco Systems.
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