Sample Resumes

Technical Resume Example

Sample Technical Resume

This sample technical resume will give you a quickstart on building an effective and optimized resume for your job application. Visitors can feel free to customize and edit our sample technical resume as per their requirement for job application. We hope that our sample technical resume will go a long way in portraying your abilities and skillsets efficiently.

Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Objective

Executive-level position with responsibilities in Customer Relations and Technical Support.

Strengths

  • Project Management, Leadership and Team Management.
  • Product Development (Software,Documentation,QA)
  • Process Improvement.
  • International Customer Services and Support Operations
  • Quality Management as well as Service Delivery Systems
Acomplishments
  • Directed the technical support and customer service for a $150M software company.
  • Devised a global strategy for improving international service.
  • Negotiated contracts in terms of service with Fortune 500 companies.
  • Managed the delivery of simultaneous products including the introduction of new innovative technologies.
ABC Corporation, Houston, TX
Director of Customer Relations, 1997 - Present
Provided strategic direction and operations management for the customer service division of a reputed multinational software company.

XYZ Software, Houston, TX
Director of Customer Service, 1993 - 1997
Directed all aspects of client relations and technical support.

Education

University of Texas, Austin, TX
B.A., Business Administration, 1993

Affiliations

  • Member - Texas Customer Service Association
  • Member - American Technical Society
Selected Publications & Presentations

Protecting Your Company's Server, presentation, New York, NY, 6/01
Customer Service in the New Century, presentation, Paris, France, 4/00
Technical Brainstorming, article, Houston Chronicle, 11/11/99
Understanding the Service Industry Concepts, article, Business Weekly, 8/02/98

References

  • Made available on request.
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