Negotiation Tips「中英文版」
在商务中，技巧的商谈决定着我们的输赢，那么，我们有什么技巧可以帮助在商务谈判进程中脱颖而出?下面是小编搜集整理的Negotiation Tips中英文版，欢迎阅读，供大家参考和借鉴!
Negotiation Tips(中文版)
以积极的态度开始
和你正在进行商务谈判的人可能会是你的商务竞争者。要和竞争者进行有效果的商谈重要是是之前积极的.语气，建立互相能克服差别的信心。例如，"The United States and Russia, England and France, and Germany and France are all former competitors who became allies. If they could do it, so can we."
应付不道德的应聘者
可能你会遇到会使用各种丑陋的商谈技巧的人。应付这些不道德表现的方法不该是正面的冲突，而要显示的品格。例如，如果你感到别人一直在撒谎或是在欺骗你，你就可以说，"I've come to trust you completely, but on this issue I sense some holding back."
使用有效的问讯方式
有效的询问方式是成功商谈的支柱。这能给双方衡量各自对关键问题态度以及目标和期望值的机会。最初用自由开放式的问题能让双方收集这些信息的机会。例如，你可以问，"What are you hoping to achieve today?"
从得罪别人恢复过来
在商谈进程中的一定阶段可能会引起一定的冲突，因此知道如何从这样的事件中恢复关系非常的重要。要这样做的一种方式是将那些可能引起冲突的话语转成积极的语气。例如，"If I seemed sharp a few moments ago, be assured that it was only due to my determination to make this work."
表示出谦卑
商谈是双向的交流，因此能避免卡在一连串的"I'm right, you're wrong,"处境中为佳。对你正在谈判的人表现出谦恭和尊重，不要假装你有所有的答案，公开让他们也控制一些问题的决定权。例如，"That's more your area of expertise than mine, so I'd like to hear more."
从商谈破裂中恢复过来
当商谈破裂导致愤怒，怨恨或是简单的拒绝倾听，那就要小心注意试图重新回到有效的对话。承认错误并表示出你仍旧愿意继续商谈这样将有助于谈判重新获得平和的气氛。例如，你可以说，"What happened last week was unacceptable as it was unintentional. Shall we move on?"
Negotiation Tips(英文版)
Good negotiation skills have a huge impact on your career -- whether you're a salesperson making deals or an entry-level employee trying to get good assignments or cube neighbors to quiet down.
"Most people think of negotiation only when they need to get something more," says Tammy Lenski, a professional mediator who helps universities and businesses nationwide with conflict management. "The reality is that at work, pretty much every conversation is a negotiation. You're negotiating deadlines, the quality level, what might be taken off your plate to make room for this priority project and what benefit you might get for taking on that project. The minute you walk into the workplace in the morning, you're negotiating."
Lenski says big negotiation mistakes are common -- people either are too confrontational or cave in because they're afraid to ask some basic questions. "If people think of a negotiation more as a conversation than something that needs to be won, they'll do much better," she adds.
Here are four of Lenski's tips on becoming a good negotiator -- and improving your situation at work:
1. Tactic Is Dictated by Situation
Playing hardball in the office can backfire when you need to work with your coworkers every day. "You have an ongoing relationship with these folks, and you're trying to not leave debris," Lenski says. "People need to stop thinking about negotiating as getting more of what I need, which means getting less of what you need."
Instead, find out the other person's needs, and try to come to a conclusion that helps both of you. "The best negotiating is using the really good human relation skills in an effective way," Lenski says. "It isn't about pushing or convincing or manipulating the other person. It's about having them figure out what they want and how you can help them get it."
2. Ask Good Questions
In negotiations, you know what you want. But you also need to find out what the other side wants in return. It's most efficient if you just ask openly.
When starting her private practice 10 years ago, Lenski presented her fee to provide conflict-management services to a company in turmoil. The department head asked her to slash her price 20 percent. Lenski said this was her bottom-line number, but the department head said everything is negotiable.
Lenski then asked the essential question: "Why do you believe everything is negotiable?" The department head explained the head of finance would ask if she bargained and got a good deal. At that point, Lenski crossed out the original fee and wrote a new one that was about 25 percent higher. "Will this work?" she asked.
The department head said, "Well, I'll have to offer you 20 percent less than that." And they had a deal.
You won't always get such a clear-cut answer, but it only strengthens your case if you can find out about the other person's goals.
3. Deal with Issues Up Front
Instead of keeping quiet and thus becoming resentful, "negotiating is figuring out how to raise the things that are bothering you so they can be sorted out," Lenski says.
There are gender-based differences in negotiation. "Many women are not very good at asking, or when they are made an offer, they tend to think that they have to say yes or no," Lenski says. "But men tend to think of it as the opening volley in a negotiating experience."
Instead of just thinking about what might make it difficult to accomplish your goal, talk with your boss about those issues right away. "It's much more helpful in general to think about under what conditions you might make it possible, and how can you help me do that," Lenski says.
Lenski was recently asked to speak at a conference, and the university offered to pay her travel expenses but not conference fees and hotel room. She discovered a colleague who was manning a nearby conference booth was getting all her expenses paid by another college department. Instead of having hard feelings, Lenski approached the dean. "Aren't I doing as much to get the college's name out there?" she asked. When she pointed out the discrepancy, he offered to pay her way as well.
People are too often afraid to have those difficult conversations, bottling up their resentment. "If I hadn't asked and would have gone home and fretted, I wouldn't have had the money," she says.
4. Do the Right Kind of Homework
Lenski says people tend to waste a lot of time worrying about scary negotiation scenarios. "They go into it thinking about all the ways it can go wrong," she says, even though the negotiation generally turns out much better than expected. "Instead, they should spend their time thinking of it from the perspective of the other person. What would make them want to join with you to figure things out? Not what will make them change their mind, but what will make them want to sort this out with me. Invite them into joint problem-solving."
Not only does this tactic lead to more successful negotiations, but your colleagues will also have a better opinion of you. "You have to keep seeing most of the folks in the workplace, and they can have a lot of input on whether you move up," Lenski says. "You want to approach them in ways that you're seen as a team player."
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