商务谈判英语:如何说明厉害关系
企业之间做生意时必不可少的就是沟通,双方沟通的过程其实也可以看做是谈判的过程,每个人都希望为自己的企业带来更多的利益,因此两边常常会出现拉锯战。想要让你的谈判有好的结果,就一定要学会阐述利害关系。许多人在说中文时,往往可以巧舌如簧,但是你会用英语进行谈判吗?
在本篇文章中,通过情境模拟的方式教大家谈判英语中的第一课:如何用英语说明利害关系。
对话一:
A: Hello? Ms. Patterson? This is Bill from Workmate calling. I’m just wondering if you had a chance to look over the estimate I sent for your gala(晚宴) dinner project next month… As I said in my email, we can help you with production according to your needs, but we will only be able to give onsite(现场的) management support services on a limited basis.
B: Oh, yes. I reviewed your estimate. But it seems like the project blueprint(项目计划) you sent with the estimate is not quite what we had in mind. Did you get a copy of the specs for this project?
A: Yes, I have several copies, but they’re all different versions(版本)… The latest I have is version 12, is that correct?
B: No. Later we decided to opt(选择) for the prior outline, version 7.
A: Hold on, let me pull up your version 7 requirements… Oh yes, no wonder our estimate is a little different from what you had in mind. I see the version 7 also includes 6 additional hostesses and a cocktail self-serve bar that wasn’t in the version 12. That will definitely add to your cost on this project…
B: I understand there is additional cost associated with the hostesses and bar, but we’ve also eliminated four of the table and chair sets that were in version 12, so the cost should balance out a little.
A: So, what you’re saying is, you won’t need the table and chair sets on the far wall, but you will require more onsite workers plus the alcoholic beverages(饮料,酒水) to stock the mini-bar? It’s not going to balance out quite like you’re thinking…
这段对话是关于公司节日宴会计划的话题。主办方和承办方在互相协商计划及经费。此类对话在职场中比较常见,无论是团队建设活动、还是会展安排还都要用到类似的对话,马上就要筹办年夜饭和年会了,大家还不赶快学习起来?
对话二:
A: We are going to need confirmation(确认) on these orders today, and delivery must be made before next Tuesday. Do you think you can handle that?
B: We are willing to work with you, but do you think it would be possible to extend your confirmation deadline? We need to check the warehouse(仓库) to make sure the products are in stock. The earliest I will be able to get back to you is tomorrow morning.
A: No, I must know today because we have to go to press for the advertisements. Is there any way you can speed up the process of checking inventory(存货)?
B: We can do that, but it will cost… If we have to check our inventory with all our guys on overtime, you’re looking at an increased cost of, I’d say, maybe 10%.
A: Are you kidding?
B: No, and let me tell you why… If I make my guys stay over to check the inventory, I’ll have to pay them at an overtime rate, which is time and a half. I estimate it will probably take three guys two hours to finish, that will be an increase on your labor fee by at least 10%... if you need the numbers that urgently, I can have them do it. Otherwise, we can wait until tomorrow morning, and I’ll call you with the numbers after they’re done. It’s your call….
这段对话讲的'是供货商与客户之间确认订单及库存的模拟情景,在国际贸易中经常会遇到。以上两段对话选取的都是职场中比较常见的谈判英语中说明利害关系的英语对话,通过沟通利害关系不仅能够帮助你说服对方接受你的建议,更加能为公司带来更多的利益,是每一位职场人都需要掌握的技能。
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