第一次接待客户礼仪英语

时间:2023-09-12 10:55:42 泽滨 礼仪英语 我要投稿
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第一次接待客户礼仪英语

  在商务活动中,为了体现相互尊重,需要通过一些行为准则去约束人们在商务活动中的方方面面,其中包括仪表礼仪、言谈举止、书信来往、电话沟通等技巧,从商务活动的场合又可以分为办公礼仪、宴会礼仪、迎宾礼仪等。商务礼仪在我们商务合作交流中是十分重要的,下面是小编搜集整理的第一次接待客户礼仪英语,欢迎阅读,供大家参考和借鉴!

第一次接待客户礼仪英语

  第一次接待客户礼仪英语

  1.欢迎语句

  Welcome to our company 欢迎光临我们公司

  Is this your first visit to our plant 第一次来我们公司吗?

  Is there anything you are particularly interested in? 对我们的什么东西感兴趣吗?

  2.请对方询问

  Please feel free to ask any questions you want 没关系,请随便问什么吧

  Please stop me if you have anything to ask 有什么就随便问吧

  Just let me know if you have any questions 还有什么问题吗?

  1.介绍个别部门

  Our Administration Department is over there 我们的行政部在那边

  I will show you our Marketing Department 我带你去看看我们的市场推广部

  Allow me to show you our showroom 请允许我带你去看看展览室吧

  2.关于销路

  There is a great demand for this product 这种产品很好销

  The goods are much in demand 这种产品很热销

  This model is hot welcomeed by our clients 这种产品深受我们的客户欢迎

  1. 议价

  Would it be possible to have changes in price? 价格不能变了吗?

  I think the price is not competitive enough 我想这个价格没有足够的竞争力

  I am afraid the price is not acceptable 恐怕我不能接受这个价格

  2. 还价

  We can reduce the price by 30% if your order is big enough 如果你订购量够大的话价格可以降30%

  We can reduce our price to the level you suggested 我们可以降低价格到你的要求

  介绍新产品

  This is our lastest model 这是我们的最新模型

  Would you like to take a look at our new products? 想看看我们的新产品吗?

  Have you come across this kind of products before? 您以前见过这种产品吗?

  We hightly recommend this kind of products 我们极力推荐这中产品作出保证

  We guarantee that those misprinted user manuals will be replace 我们保证这些印错的用户手册将被换掉

  We promise to deliver the goods before 4 oclock this afternoon 我们答应您今天下午四点钟前把货送到

  Please let us know if the goods are not in good condition 请告诉我们实话是否货物不好

  公司接待礼仪英语口语

  询问访客身份:

  May I have your name, please? 请问您贵姓?

  What company are you from? 您是哪个公司的?

  Could you tell me what company you are representing? 能告诉我您代表什么公司吗? 如果碰到了老朋友可以说:

  What brings you here? 是什么风把你吹来了?

  询问是否预约,来访目的?

  Do you have an appointment? 约好了吗?

  Would you give me your business card? 请给我您的名片好吗?

  And can I ask what you wish to see him about? 我能问一下您要见他有何事吗? 让客人稍候片刻:

  Ill see if he is available. 请让我看看上司是否方便。

  Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。 给客人倒茶,礼貌待客:

  Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖)

  带客人去见经理:

  Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes. 请坐,琼斯先生和史密斯先生几分钟后就到。

  Mr. Chen is expecting you. Ill tell him that youre here. 陈先生正在等你。我去告诉他你已到。

  Would you come this way, please? 请随我这边来。

  婉言拒绝客人来访:

  Mr. Chen is occupied at the moment and wants to know if your business is urgent. 陈先生正忙着,请问您的事情很紧急吗?

  He may want to get in touch with you in the future. Would you leave your card? 他想以后再和你联系。请留下你的名片好吗?

  一定要为自己争取机会:

  Ill take just a few minutes of his time. 我只要占用他几分钟的时间。

  Id prefer to explain that to him directly. 我想我最好还是我领你去,以免你迷路。

  客人到了,询问旅途情况:

  Mr. Taylor, its indeed a pleasure to make your acquaintance. Welcome to our company. TAYLOR先生,与您相识真是荣幸,欢迎来我公司。

  Did you have a good trip? 旅途还顺利吧?

  I hope youll have a pleasant stay here. 希望你此逗留期间愉快。

  I hope youve enjoyed your stayin Hangzhou. 但愿你在杭州这段时间过得开心。 Well do our best to make your stay here a pleasant one . 我们将尽力使你在此逗留期间舒心。

  You must be very tired after such a long journey. 经过这么长时间的旅行,你肯定很累。

  既然客人劳累就赶紧安排他去宾馆吧:

  We had reserved one single room with a private bath for you. 我们已为你订了一个带浴室的单人间。

  Your room is 1108. Well take the elevator up.你的房间号码是1108,我们乘电梯去。 You will find Room 201 at the end of the corridor.你走到走廊尽头就能看到201房间。

  This way, please. 请这边走。

  Come with me please! 请跟我来。

  如果是外国客人,询问他会中文吗?

  Do you read Chinese? 你会中文吗?

  What language do you speak? 你说哪种语言?

  安排好住处以后,领客人吃饭:

  Would you like a cup of coffee or tea? 你来杯茶还是咖啡?

  Do you want anything to drink? 你要喝点什么?

  向客人提供帮助:

  If theres anything youd like to know, dont hesitate to ask. 如果想要了解什么,尽管问吧。

  If I can do anything for you, please dont hesitate to letme know. 如果我能为你做些什么,尽管说好了。

  Im glad to be of help to you. 我很高兴能对你有所帮助。

  Are there any questions youd like to ask before we leave ? 出发前,你们还有什么要问的吗?

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