商务英语道歉信格式

时间:2020-11-18 09:34:56 商务英语 我要投稿

商务英语道歉信格式

  道歉言语行为在社会生活中是一种极为常见的言语行为,你知道商务英语道歉信该怎么写吗?下面小编为大家介绍商务英语道歉信格式范文,欢迎大家阅读!

商务英语道歉信格式

  商务英语道歉信格式1

Dear Mr. Grison,

  Thank you for your letter of 6 May 2004 concerning the faulty tableware.

  I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

  We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

  We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

  I hope that you can use our company as your supplier in the future.

  Yours sincerely

  商务英语道歉信格式2

Dear Mr. Sation,

  With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made.

  The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

  Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

  Yours sincerely

  商务英语道歉信格式3

Dear Mr. Clinton,

  Thank you for your letter of 9 May 2004 concerning faulty goods purchased in our store in London.

  I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

  Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

  In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

  Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

  Yours sincerely

  XXX

【商务英语道歉信格式】相关文章:

商务英语信函格式范文10-18

2017商务英语邮件格式范文11-08

商务英语写作格式注意事项09-23

2017商务英语考试写作格式08-21

商务英语邮件写作格式及范文11-08

2017贸易商务英语邮件格式11-06

商务英语的道歉信范文12-30

商务英语道歉信(3篇)11-23

商务英语道歉信4篇11-19

商务英语道歉信3篇10-09