高级商务英语口语
您好，我是约翰?史密斯。
Hello, this is John Smith.
您好，我是ABC公司的李明。
Hello, this is Li Ming from ABC Company.
很高兴接到您的电话。收到我们开出的第256/21号信用证了吗？
Glad to hear from you. our L/C No. 256/21 ?
收到了，但是我们在审查后发现你方信用证不允许转船。
Yes, we have, but we find that transshipment is allowed after wc look the L/C.
是的。
Yes.
但是，我方驶往你方港口的直达船很少,通常得经由香港转船。
But steamers to your port arc very few, We have to ship via Hong Kong.
如果这样，我们可以将信用证改为允许转船。
If so, we may amend the credit as allowing transshipment.
您好，我是ABC公司的王伟，我想和销售经理格林先生通话
Hello. This is Wang Wei from ABC ompany. May I speak to Sales Manager, Mr. Green?
我就是。何事可以为您效劳？?
Hello, Wang Wei. This is Carl Green. Is there anything I can help you?
请问我方LN-003号订单是否如期发货？
I’d like to know if you have shipped our order No. LN-003 as scheduled?
I’d like to know if you effect ship-have effected shipment for our order No. LN-003 as scheduled?
很抱歉，这张订单要迟延到下个月才能发货。因为原料严重短缺。
Sorry, the shipment of this order will be delayed to next month, because the raw material is in bad supply.
这个月假日太多。
there are too many holidays this month.
本月没有船。
there is no vessel available this month.
我们的客户急需此货，
Our customer needs the goods urgently.
Our customer is badly in need of the goods.
希望您们加一加班，尽快装运。
I hope you work overtime to effect shipment as soon as you can.
那当然。
Sure.
可否请贵公司修改信用证，将装运期和有效期分别展至8月7日和8月22日？
Would you kindly enough to amend the L/ C to extend the time of shipment and the expiry date to August 7th and August 22nd respectively?
Would you please extend the time of shipment and the expiry date till August 7th and August 22nd respectively?
可以，我们会通知银行马上改证，
OK, we'll notify our bank to amend it at once,
但是您方必须付改证费。
but you have to pay the amendment charge.
but the amendment charge is for your account.
而且你方必须改用空运发货并负担和海运的费差。
Moreover, you have to make the shipment by air freight instead of original sea freight and assume the difference of freight charge.
延迟并非我方所能控制的，所以我们只愿意承担一半的费用。
Since this is out of our control share half of the cost.
我们和客户交涉后会告知你方。但请你们一定要加班赶交期。
We‘ll discuss it with our customer and let you know the result soon. But please do your best to work overtime to catch the schedule. catch the schedule
我们知道你方的困境，已经安排24小时三班倒。
We understand your hard position and have arranged three shifts to work 24 hours a day now. three shifts
您好，我是ABC公司的'王伟，我想和销售经理格林先生通话
Hello. This is Wang Wei from ABC ompany. May I speak to Sales Manager, Mr. Green?
我就是。何事可以为您效劳？?
Hello, Wang Wei. This is Carl Green. Is there anything I can help you?
请问我方LN-003号订单是否如期发货？
I’d like to know if you have shipped our order No. LN-003 as scheduled?
I’d like to know if you effect ship-have effected shipment for our order No. LN-003 as scheduled?
很抱歉，这张订单要迟延到下个月才能发货。因为原料严重短缺。
Sorry, the shipment of this order will be delayed to next month, because the raw material is in bad supply.
这个月假日太多。
there are too many holidays this month.
本月没有船。
there is no vessel available this month.
我们的客户急需此货，
Our customer needs the goods urgently.
Our customer is badly in need of the goods.
希望您们加一加班，尽快装运。
I hope you work overtime to effect shipment as soon as you can.
那当然。
Sure.
可否请贵公司修改信用证，将装运期和有效期分别展至8月7日和8月22日？
Would you kindly enough to amend the L/ C to extend the time of shipment and the expiry date to August 7th and August 22nd respectively?
Would you please extend the time of shipment and the expiry date till August 7th and August 22nd respectively?
可以，我们会通知银行马上改证，
OK, we'll notify our bank to amend it at once,
但是您方必须付改证费。
but you have to pay the amendment charge.
but the amendment charge is for your account.
而且你方必须改用空运发货并负担和海运的费差。
Moreover, you have to make the shipment by air freight instead of original sea freight and assume the difference of freight charge.
延迟并非我方所能控制的，所以我们只愿意承担一半的费用。
Since this is out of our control share half of the cost.
我们和客户交涉后会告知你方。但请你们一定要加班赶交期。
We‘ll discuss it with our customer and let you know the result soon. But please do your best to work overtime to catch the schedule. catch the schedule
我们知道你方的困境，已经安排24小时三班倒。
We understand your hard position and have arranged three shifts to work 24 hours a day now. three shifts
Actually we are already involved in E-commerce.
其实我们已经参与了电子商务。
You mean inventory control inventory rather than selling products. control
你是说进行存货监控，而不是卖产品吧。
En. When the sales clerk bar code scans the bar code, the in、formation on the bar code is transmitted to us.
嗯。当售货员扫描条形码时，条形码上存储的信息就传递给我们。
So，every product is coded.
这么说，每一件商品都被编上码了。
Yes, we can restock it in time this way.
是的，这样我们就可以及时补充存货了。
Bar codes indeed give us a lot of what is called real-time information.
条形码的确带给我们许多所谓的实时资料。
If they pay by credit card we also have a lot of information about them such as age sex and monthly purchases.
如果买方用信用卡，付款，我们还能得到，许多相关信息，如年龄、性别、月度消费。
When consumers go online, they need to trust the vendor.
消费者网上购物时，需要信任卖方。
We already have consumer confidence in our product.
我们已经获得了消费者对我们产品的信任。
But buying on line is different from buying in a store.
但是，网上购物与卖场购物不同。
Yes. Cyber sellers have to develop an environment of
是啊！网上卖方必须培育信任气氛。
That is because we are asking people to type in their credit card number.
因为我们要求人们敲人信用卡号码。.
So we will have to have some ways to as- sure them that the data is secure.
所以我们必须获得-某种途径使他们确信信息是安全的。
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