和美国客户打电话最常用的商务英语句子
和美国客户交流经常要打越洋电话,很多职场人士在和外国人打电话时都不知道该如何应对各种情况。下面这些英语回答是和美国客户打电话时经常用到的,各种情况都包括,来看看吧。
打电话进来:
Is Yang there? (最常用)
Is Yang around? (次常用)
Hello, May I speak to Yang please?
Hello, Can I talk to Yang please?
如果正是本人:
This is he. (男的`)
This is she.(女的)
This is Kun-Lin ( 你的名字) speaking.
You are speaking to him. (her)
You are talking to him.
如果是别人:
Hold on. (最常见)
I'll get him, Hold on please.
Hold on, let me see if he is here.
One moment please.
如果他正好不在:
No, He is out. (最常见)
No, He is not here. May I take a message?
No, He is not in.
No, He is not available.
No, He just went out, he will be back in 30 minutes.
如果他要找的人不在:
Do you know when he will be back?
Do you know where he is going?
Do you know where I can reach him?
Do you know his office number? (or work place number)
回答:
No, I am sorry, I don't know! (50%)
I have no idea. (49%)
Yes, his number is 404-123-4567.
如果要留言:
May I leave a message?
回答:
Sure, go ahead.
Hold on, let me get a pencil and paper.
打错电话:
Is this Wachovia Bank?
回答:
No, I am afraid you have the wrong number.
What number did you dial?
What number are you calling?
结束对话:
Thank you, have a good day.
听不清楚时:
Pardon?
Excuse me?
I am sorry?
Say again?
Say what?
Come again?
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