国际商务礼仪

时间:2024-07-05 11:44:28 商务英语 我要投稿
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国际商务礼仪18条

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国际商务礼仪18条

  1. What's the “first custom” in the international society?

  被国际社会公认的“第一礼俗”是什么?

  “Lady first”.女士优先。

  2.What is the “Three A” principle in social communications?

  社交中的“三A原则”指的是什么?

  Accept, Appreciate, Admire

  接受对方,重视欣赏对方,赞美敬佩对方。

  3.What does TOP mean in the international etiquette?

  在国际礼仪中,TOP指的是哪三个原则?

  Time, Objective and Place

  时间,目的, 地点。

  4.When you are talking with people from western countries, eight topics should be avoided. What are they?

  和西方人交谈时,应避免哪八个话题?

  Age, marital status, salary, experience, address, personal life, religious belief, politics, and opinions about other people.

  年龄,婚否,收入,经历,住址,个人生活,宗教信仰,政治见解,以及对他人的看法。

  5.Which three words are the most common ones in social life?

  哪三个词在社交场合最常用?

  Thanks, Excuse me (sorry), Please.

  谢谢,对不起,请。

  6.What are the requirements for appearance in social communication occasions?

  社交场合的仪容要求是什么?

  Natural, Harmonious, Beautiful

  自然,和谐,美观。

  7.Could you tell us the general rules for greetings?

  打招呼致意的一般规则是什么?

  Gentlemen say hello first to ladies.

  男性先向女性致意。

  Young men say hello first to elderly men.

  年轻者先向年长者致意。

  The employees say hello to the employers.

  下级应向上级致意。

  8.You want to visit a foreign friend, and what will you do first?

  你想要拜访一位外国朋友,首先应该怎么做?

  You'd better make a phone call first to make an appointment.

  你最好打电话预约一下。

  9.To attend a formal party, how will you dress yourself?

  参加正式晚会,应如何着装?

  An evening dress or a suit

  晚装或套装。

  10.On formal occasions, how many colors of all your clothes should be?

  在正式场合,一个人全身服装的颜色应该多少种?

  No more than three.

  最好不超过三种。

  11.On formal occasions, what kind of shoes should a man wear?

  在正式场合,男士应穿什么样的鞋?

  Black leather shoes.

  黑皮鞋。

  12.On formal occasions, can a man match the black shoes with white socks?

  在正式场合,男士的黑皮鞋可以和白袜子搭配吗?

  No, he can't.

  不可以。

  13.If the suit is buttoned, where should be the stickpin?

  西装系着扣时,领带夹应在衬衫的哪两粒钮扣之间?

  Between the second button and the third button of the shirt.

  夹在衬衫的第二和第三粒钮扣之间。

  14.If the suit is unbuttoned, where should be the stickpin?

  西装敞着穿时,领带夹应在衬衫的哪两粒钮扣之间?

  Between the third button and the fourth button of the shirt.

  夹在衬衫的第三和第四粒钮扣之间。

  15.When your foreign friend says, “Your new dress is so beautiful.”what are you supposed to say?

  当你的外国朋友对你说:“你的新衣服真漂亮!” 你应该怎么说?

  You should say, “Thanks, I am glad you like it.”

  你应该说:“谢谢,很高兴你喜欢。”

  16.When taking the escalator, which side should you stand on?

  坐手扶电梯时,应站在靠哪边的位置?

  You should stand on the right side. Leave the left side for someone in rush.

  应靠右侧站立,为有急事的人空出左侧通道。

  17.In big parties, how do people get to know each other?

  在大型聚会上,人们怎样相识?

  By making self-introduction.

  通过自我介绍。

  18.When making self-introduction, how many minutes should it take?

  做自我介绍时,多长时间为宜?

  Half a minute, no more than one minute.

  半分钟,不能超过一分钟。

  延伸阅读:商务礼仪系列介绍

  一、In the Home

  1.The Right Time to Arrive

  When invited to luncheon, dinner, or supper, it is very impolite to arrive late, as it is usually planned to have the meal at the exact hour given in the invitation.

  2.In arrival

  When you arrive, the hostess or some member of the family will probably meet you at the door and take your coat and hat. In the winter time you should dress more lightly than usually, as you may expect the rooms to be warmer than in most Chinese homes.

  3.In a few minutes the hostess will ask her guests to come in to dinner. She may or may not ask each gentleman to take a lady in. If she does, the lady will take the gentleman''s arm as they walk into the dinning room. If she does not, the ladies will go in first, followed by the gentlemen. The hostess will either point out their seats to the guests as they come in or have a place card at each place with the guests name on it.

  4.How Long to Stay

  After the meal is over, it is not polite to leave for at least half an hour, lest you seem to have come only for the meal. An evening dinner invitation usually implies that you stay for the whole evening. The hostess often plans some after-dinner entertainment.

  5.What to Say on Leaving

  When leaving any kind of a party, a guest always expresses his appreciation to the hostess. Some such words as these are appropriate. "Thank you so much. I''ve had a delight evening."

  二、Some Points for Men

  1.With a Lady

  Always allow the lady to precede you in places where one has to go before the other except in the following case: when getting off a street car, train, bus, or out of an automobile; when going up stair; when opening a heavy door. When you are walking along the street with a lady, always walk on the outside.

  2.At a Dance

  If you wish to dance with a certain lady, go to her, bow, and say:" May I have the pleasure of a dance?"

  三、Personal Habits and Appearance

  1.People judge you at first by what they see, so particular attention should be paid to your personal appearance.

  2.Using a Handkerchief

  Always carry a clean handkerchief. Do not use it while it is folded, and do not fold it after you use it.

  3.Spitting

  In the West it is considered very impolite to spit, even upon the street.

  4.Smoking

  Smoking is very prevalent(普遍), both by men and by women. If you are a guest in a home where no others are smoking, it is better to refrain(忍住) from smoking, you may say, "Would you mind if I smoked?".

  四、With Strangers and Friends

  1.Lending and borrowing are more matters of principle in the West than in the East. Things borrowed in the West are definitely expected to be returned, whether it is fifty dollars or merely a friend''s pencil.

  2.Don''t Be Curious. It is impolite to be curious about the private affairs of others, such as age, salary, religion and marriage.

  3.Thanks for Gifts.When some one gives you a present, it is very impolite to neglect thank him for it.

  4.One Hand Only.In china we use two hands when giving something to a person, or when receiving it, if we want to be very polite. In the West this would seem awkward and impolite.

  五、Table Manners

  1.As soon as the hostess picks up her napkin(餐巾), pick yours up and lay it on your lap. Sometimes a roll of bread is wrapped in it; if so, toke it our and put it on your side plate.

  2.The Soup Course

  Dinner usually begins with soup. The largest spoon at your place is the soup spoon. It will be beside your plate at the right-hand side.

  3.The Fish Course

  If there is a fish course, it will probably follow the soup. There may be a special fork for the fish, or it may be similar to the meat fork. Often it is smaller.

  4.The Meat Course

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