酒店应聘个人简历
篇一:酒店工作个人简历(英文版)
Name:xxx
English Name:xxx
Telephone:xxx
Personal Information:
Name: xxx Gender: xxx
Date of birth: xxx Hometown:xxx Nationality:Chinese
Political affiliation:members Education:High school Body Status: Health
Job Status:In industry
Contact:
Telephone:xxx
E-mail:xxx
Working Experience:
2012.9- Work Units: Boya Hotel in Jiaxin of Zhejiang province
Position: Head of the western restaurant
There are 168 executive and deluxe rooms in Boya Hotel of Jiaxin, and Western restaurant can
accommodate up to 240 people at dinner, besides, the unique children’
corner is a good place for family casual dining.
Responsibility of Job:
1.In charge of western restaurant ,lobby bar and delivery
department to ensure the quality of food, so that every guest will
have a good dining experience.
2.Helping the chef of cook control cost of food monthly and giving
feedback from clients to the chef of cook as soon as possible to
ensure quality of daily courses.
3.Making monthly training for staff to improve their good sense of
service.
4.Assisting the manager of restaurant to complete quarterly
promotion monthly and various festival planning and sales.
5.Doing monthly attendance according to colleagues’ daily
attendance.
2011.5-2012.8 Work Units: Wanlu America Siwei Hilton in Heyuan City of Guangdong
Province
Position: Western foreman
Responsibility of the Job:
2010.7-2012.4 1.Making training of the processes of western services and basic knowledge of grape wine(how to recommend, serve and mix cuisine,etc) 2.Establishing customers’ file system to communicate with the existing customers. 3.Assisting the manager food festival promotion, such as: Southeastern Food Festival, Singapore Food Festival, reception important government business dinner. 4.Making inventories of drinks and fixed assets monthly(cloth, glassware and stainless steel), and doing attendance according to colleagues attendance monthly. Work units: Wanlu America Siwei Hilton in Heyuan City of Guangdong
Province
Position: Bar foreman
Responsibility of the Job:
1.Responsible for daily operation of drinks and stocking wine
for various wine.
2.Checking the grooming of staff and the complementation of
the work and service sense for customer.
3.Dealing with emergencies and complaints from customers, and
improving customers’ satisfaction. Besides, making training of
service skills and making monthly inventories(fixed assets and
drinks),etc.
4.Assisting manager to complete monthly lobby bar and Arsenal
Bar promotion and the service for customers
5. Doing attendance according to colleagues attendance.
2008.11-2010.5 Work Units: Xiangfeng International Hotel in Heyuan City of Guangdong
Province
Position: Bar foreman
Responsibility of the Job:
1.Assisting the head of bar to ensure daily operation and
produced work.
2.Conveying tasks assigned by the head of department, and
reasonably arranging staff jobs according to predetermined
condition of banquet.
3.Ensuring drinks supply and service of large banquet, and
maintaining well communication with various departments
and cooperative relations.
4.Making attendance according to colleagues attendance and
doing training .
2007.11-2008.11 Fieldwork Units: Xiangfeng International Hotel in Heyuan City of
Guangdong Province
Position: Bar staff
Professional training:
1.Management Leadership Training Boya Hotel in Jiaxin City
2.Training for the sense of service and skill Wanlu America Siwei
Hilton in Heyuan City of Guangdong Province
3.Basic training about hotel Xiangfeng International Hotel in Heyuan City
Myself evaluation:
I have 6 years of hotel experience, having worked in five-Star hotel, with solid professional knowledge and innovative management concept, strong organization, coordination and communication skills. It is said that details determine success or failure, so the pursuit of perfection for everything is my style.
In the preparation for opening two hotel, I have learned how to establish a complete system of training and working, and I have also obtained rich experience of preparation. The
opening of two hotels, I have learned to combine theory with practice solidly to serve customers better and how to solve problems reasonably.
I am a person fond of challenges and full of passion, and l love hotel industry, and I love the job which brings me sunshine. Smiles make me happy.
After the precipitation of knowledge, ability and character, I believe that I will be a qualified supervisor.
篇二:酒店文职人员英文个人简历模板
HOTEL CLERK
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING. OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems. CAREER HISTORY
1992-Present THE OLIVER HOTEL,Whitewater,KS
Hotel Clerk
Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests,corporate accounts,and suite
rentals.Inspected rooms.
1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers. 1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved
inquiries.Assisted in locating guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983
PREFERENCES
Furnished upon request.
Candidate's customer relations and administrative
skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
Education is de-emphasized because candidate's work history is strong.
篇三:个人简历中英文版
个人简历姓名My ResumeName
性别Sex
生日birthday
身高native
籍贯 place
民族汉nationality
照片photo
政治面貌团员membership
毕业院校School
学历本科curriculum vitae
专业Major
联系电话Tel
电子邮件 Email
邮编地址Address
个人简介self introhobbies
爱好特长 Postal
相关证书CodeHeight
社会实践 demonstrate
工作经历work experience
篇四:酒店应聘简历
酒店应聘简历
个人简历
基本资料
姓名: *** 性别: *
年龄: *** 身高: ***
学历: *** 工作年限: ***
居住区域: ***
户口所在地: ***
求职意向
期望从事职业:
领班 | 大堂经理
期望月薪:3000元
工作经历
2009/07-2009/12 北京301医院附属酒店 领班主管
角色描述:做为酒店的领班主管,负责和上司酒店经理沟通,安排下属服务员的工作,及时而有效的和客户沟通沟流,构建良好的客户关系;激励和鼓舞团队成员,营造良好的工作环境;承接和处理客户的抱怨和投诉,将自己这个层级无法处理投诉问题及时汇报给上级,将客户的不满意度降到最低水平;对重要或特别重要的客人或领导,直接自己服务,确保服务的质量
直接下属:10位
汇报上司:前厅经理
主要业绩:在每个月的领班小组排名中,连续6个月都在5个小组中名列第一,在6个月的工作,本小组零投诉效,卓越的服务品质赢得了前厅经理的高度赞赏,被评为本酒店年度优秀员工
2010/01-2010/12 北京301医院附属酒店前厅经理
角色描述:由于在领班主管方面所表现出的与年龄所不相符的成熟和干练,得到酒店管理层的一致赞誉和认可,被破格提升为前厅经理,顶替离职的前厅经理职位;做为酒店的前厅经理,负责管理和调度整个前厅的50位服务员和前台收银人员,参与酒店总经理的管理层会议,贯彻总经理的管理精神;负责领班人员的职效考核和升迁建议;负责投诉处理和客户关系的深化建设。
直接下属:50位
汇报上司:酒店总经理
主要业绩:干练的职业形象很好的在整个酒店树立起来,确保了整个酒店 前厅的业务的正常顺畅开展
素质技能:熟悉掌握酒店管理相关知识、英语阅读能力良好、富有团队协作精神、具备较强的领导能力、与人沟通能力强、信息收集分析能力强、拥有细心、耐心、责任心;尽管年龄较少,但是已经有过独立管理50位下属人员的经验,具有独挡一面的自信和执着 自我描述
计算机技能:熟练掌握word、excel、powerpoint等办公软件
礼仪形态:受过专业的礼仪培训,具备良好的礼仪技能
沟通技术:具备良好的沟流沟通技能,能够准确的理解沟通需求
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