东航英语面试问题
通过面试可以初步判断应聘者是否可以融入自己的团队。小编整理的东航英语面试问题,希望大家喜欢!
1、Could you introduce yourself in english?/ Why don't you start with telling us about yourself
能用英语自我介绍吗?
2、Why did you leave (are you leaving) your job?
为什么你要离职?
3、What is your career plan in next 5 years?
您对自己未来五年内的职业生涯计划是什么?
4、What kind of value/contribution will you bring in if you join our hotel?
如果我酒店雇用你,你觉得可以为酒店带来什么样的'贡献?
5、Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?
描述一下你曾经遇到过的一个很不满的客人,你是如何解决的?并且说说你从中学到了什么?
6、How do you handle negative feedback from customers?
你是如何处理客户的负面反馈/投诉的?
7、How do you understand the “service consciousness” in service industry?
您如何理解服务行业的“服务意识”?
8、What kind of people/manager do you like to work with?
你喜欢和什么样的人/经理一起工作?
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