职场人必知商务礼仪
1
Don't microwave stinky foods in the shared lunchroom.
不要在公用餐厅里用微波炉加热重口味的食物。
2
When answering the phone, state your name and place of business.
打电话时,先报上自己的名字和单位。
3
Don't use a speakerphone unless you're in your office and holding a meeting that's being attended by someone remotely. Alert the person you're speaking with that others are present, and close the door.
不要用免提,除非你是在自己的办公室里,或者在开会时,其他与会者离你较远。记得要提醒电话的另一头,有其他人在场。最后记住要把门关上。
4
Don't pop up beside someone's cubicle, holding a conversation as a disembodied head.
不要在其他人的格子间旁边突然冒出头,说话的时候假设他就在你面前。
5
When leaving voice mails, state your name, place of business, and number. Succinctly say why you're calling. Repeat step one; say goodbye.
电话留言时,先报上自己的名字,单位,和电话。再简单扼要地说明打电话的原因。最后,重复一遍自己的名字、单位和电话,说再见。
6
Whoever arrives at a door first holds it for the next person, no matter the gender of either.
先到门边的人,记住要为后面的人拉住门,无论后面的人是男是女。
7
Don't check personal devices during a meeting attended by your boss or anyone else who can make her disapproval your problem.
不要在开会时查看自己的个人物品,特别是有老板或者任何可以对你说不的人参加的会议。
8
When introducing people, name the person of greater status first: “Mrs. CEO, I'd like you to meet the mail guy, Ron.”
介绍他人时,先为社会地位高的'人介绍。比如,“总裁女士,我想为您介绍一下我们的快递员,荣恩。”
9
If you leave your cell phone at your desk, turn it off. Particularly if your ringtone is “Who Let the Dogs Out?”
如果你把手机放在桌子上,记住要关机。尤其当你的手机铃声是“谁把狗放出来啦”的时候(在国内,请参考“忐忑”铃声的效果)。
10
Don't say “Pardon me.”Say “I beg your pardon.”The first is a command; the second, a request.
不要说“原谅我”,改说“我请求您的原谅”。前者是命令,后者是请求。
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