Customer service resume template
Annie Smith
69 N. Grant Street, Mid Lake City, California 84301
Cell :XXXX
Email: XXX@XXXl.com
Career Objectives:To gain the position of a Customer Service Billing Administrator where my skills and experience will contribute towards the growth of the organization.
Core Competencies:
Good knowledge of mathematics that can handle complex billing tasks
Excellent analytical and problem solving skills
Proficient in computer applications like Excel, Word and Outlook
Excellent interpersonal and communication skills
Ability to handle multiple tasks and meet deadlines
Proficient in handling tasks independently as well as a part of the billing team
Ability to handle sensitive and private information in a professional manner
Educational Qualifications:
Bachelor's degree in Mathematics from University of California in the year 2003
Work History:
Organization: CF Engineering Groups, California
Duration: March 2005 till date
Designation: Customer Service Billing Administrator
Responsible for processing the organization billing through a weekly cycle in the Deltek FMS database
Handles the tasks of supervising and monitoring every stage of processing invoice
Performs responsibility like issuing various reports and other administrative tasks like filing and copying and updates the same to the billing manager
Produces invoices as well as distributes and mails the invoices to the concerned person
Handles tasks like Issuing and Processing Billing Reports
Responsible for Data Entry of time sheets, and expenses on a daily basis
Assist department in handling day-to-day functions on areas of billing
Organization: NKOI Group Co Inc, California
Duration: January 2004 to February 2005
Designation: Billing Administrator
Perform tasks like maintaining records for management reports and inventories of supplies required
Handles the charge of making proper calculations of the charges for jobs performed as well as maintains some billing logs
Reviews the invoices for general cost charging errors
Coordinates as well as responds to all service calls required by customer
Performs filing duties in accordance with the specific request
Responsible for handling day-to-day clerical duties like typing, filing and handling mails
Personal Details:
Name: Annie Smith
Date of Birth: 15/03/1978
Employment Status: Full time
Relationship status: Married
Reference:
Mr. Charlie Smith
Customer Service Billing Head
Lopez Associates Co Inc, California
Cell: XXXX
Email: XXX@XXX.com
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