Here one sample professional resume for you :

Profile : Program Manager (Executive-Level) with 15 years of experience in IT and the business management in both private and public area with main highlighting infrastructure administration, billing & telecommunication, Dealer management and Plan management.

Education Details :

M.Sc., Public Policy and Mngmt
University of Carnegie Mellon, Heinz School

Special Studies
University of Harvard, John E. Kennedy Gov. School

B.A. (English & History)
University of Rutger
Georgia Tech Institute, Computing College, IT Project Management Certified

Certifications :

2006, IT Infrastructure Lib. (ITIL), Foundation credential in IT Service Mngmt
2003, Project Management Prof. (PMP), Qualified through the Project Management Institute

Career Experience :

Executive Program Director (05/2006 - Present)
Current Employe

• Responsible for the synchronized management of several connected projects aimed toward planned business and other managerial aims.
• Built reliability, established rapport, and kept communication with the stakeholders at many levels, including those outside to organization.
• Defined and started projects, and allocated Project Managers to direct cost, plan, and functioning of component projects, while performing to make sure the final success and approval of program.
• Maintained constant position of program range with the strategic business aims, and made recommendations to change the program to improve efficiency toward a business end result or strategic goal.

Sr. Engagement Manager (05/2004 - 05/2006)
Solutions Execution, PSG

• Handled client appointment services and result implementations.
• Offered business consult, knowledge proficiency in strategic concert management methods, process evaluation work, and technologies application to business.
• Promoted customer reliability by making sure that customers wholly use the worth of our services & solutions.
• Kept customers existing profits spend and intentionally up sell other products, services.
• Directed the synchronization of each implementation duty involving 3rd party vendors and provided consultation to customers on the system implementation.

Director (03/2002 - 05/2004)
LLC Consulting Services

• Improved the company's development by protecting the new partners, asking schedule and by sending new projects.
• Accountable for programs and range management doings within Sales & Marketing section.
• Implemented and kept program management procedures and regulations in areas of : program plan and quality administration; management of communications; HR management; procurement management; cost management; risk management; amend management.
• Oversaw employees in method and consulting brilliance and supported best perform in the project planning and management.
• Handled budget for organization to control its financial effectiveness.

Director Consultant (08/1999 - 04/2002)
Capegemini Ernst and Young, Media, Telecom and Networks

• Started office of Project Management at a client site.
• Accountable for expansion of the new services and authorize business chances in allocated area.
• Accountable for hiring, administration and development of the consulting personnel.
• Offered project spin knowledge at customer place with importance on retrieval customer confidence.
• Accountable for staff management, prioritization, forecasting.

Sr. IT Project Manager (05/1999 - 08/1990)
Pinnacle Softwares, Telecommunications Set

• Expanded business cases with stress on IRR, NPV and ROI.
• Handled price budget to assign in general cost estimation to individual duties.
• Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC.

Affiliations :
Member of Project Management Inst., since 1991
Member of Toast masters International, since 2007