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OBJECTIVE
Bachelor of Science in Healthcare Administration, Human Resources, Management Experience
RELOCATE
FL OBJECTIVE: To obtain an entry-level position utilizing my management experience and education
EDUCATION
University of North Florida Bachelor of Science in Healthcare Administration
Focusing on Management
Anticipated Graduation, December 2005
Current GPA 3.2
INTERNSHIP Memorial Hospital Jacksonville Presently interning
Human Resource Department
One on one mentoring with a Human Resource Generalist. Verify employment history and status in a timely manner. Process and review FDLE and Kroll background screenings. Screen applications for qualifications then forward applications to appropriate HR supervisor for review. Develop strategic business management skills. Display an eagerness to learn. Pursue and accept increased responsibility. Demonstrate persistence and seek alternative strategies when obstacles arise. Display a high level of effort and commitment to performing work. Operate effectively within the organizational structure. Demonstrate trustworthiness and responsible behavior
St. Johns Seafood and Steaks Mar 2001-Present
Service Manager
Supervise a team of 15-20 employees "Created and implemented training manual and developed entry exam for new employees" Review and evaluate applications "Interview and select new candidates" Train and evaluate new employees "Present quarterly performance evaluations" Resolve customer concerns and issues Assign and coordinate daily activities
Bank of America
Data Entry Operator 2 Jan 2001-Dec2001
Performed complex transactions that included priority accounts and transactions that required error-free work.
Provided overall coordination and maintenance for the banks internal operations activities
Involved in the review, processing, and research of documentation and transactions for domestic and international, consumer, commercial, and wholesale bank businesses, services, and clients,
Ensured effective and efficient operations support and quality service for the assigned areas internal business partners and external customers and clients,
Entered and verified alphanumeric data from a variety of sources including: paper-based, electronic, and phone, into a computer database
Cash Vault Teller
Dec 1999-Jan2001
Responsible for the acceptance, processing, and completion of all commercial cash and non-cash transactions, in accordance with policies and procedures "Counted currency, coins, and checks received for deposit in vault from businesses or branch banks, by hand and using currency-counting machine "Totaled currency and checks to verify amount on deposit slip "Counted and recorded large denomination bills, mutilated currency, and food stamps for shipment to Federal Reserve Bank
"Processed large volumes of deposits under strict time constraints in a fast paced environment
"Resolved simple out of balance situations in a high security environment
Training Ford and Harrison Employee Law Seminar,
Certificate of completion, Labor and Employment Law Update
Specialized Skills
MS Office, Windows ME/XP. Medical Terminology
Professional Affiliation American College of Healthcare Executives, Student Member
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