Thomson Smith
15th Lane Avenue, Near New church, Georgina
Home: 00658-21589-98754
Cell: 00125-4587-9685
Email: bennet.elizabeth@hyt.co.in
Career Profile:
A skilled, talented and professional hardware repair specialist with diverse experience in providing quick solutions for different hardware tools and applications. Looking for a challenging position as senior hardware specialist to utilize my skills and proficiency in a renowned organization. Professional strengths:
- Possess six years of professional experience as hardware repair specialist
- In-depth knowledge of different hardware components
- Familiar with different hardware brands that produce reliable hardware components
- Possess excellent verbal and written communication skills
- In-depth knowledge of installing hardware components
- Possess good organization and presentation skills
- Goal oriented and ability to work under pressure
- Ability to solve problems quickly and effectively
Technical Knowledge: - Software installation, configuration, repair and troubleshooting
- Installation of Antispyware Antivirus
- Hardware installation, testing, cleaning, troubleshooting, repair and maintenance
- System check-ups, on-site computer setup, tune-ups, assessment and diagnostics
- Email set up and Data Back-up Transfer
- Knowledge of installation, repairing or rebuild Windows 2000, XP Professional Home, Windows 7, Vista and LINUX SME Server
Professional Experience:
Leon Computers, Georgina
20XX till date
Computer Hardware Repair Specialist
- Monitored and controlled stock component, and placed orders for required hardware component
- Handled customer calls and solved complex issues
- Assisted senior managers in understanding the scope and nature of the methods of hardware upgradation
- Updated new technologies and current market trends to the higher authorities
- Monitored quality and current status of computer hardware along with electrical circuitry and electronics
- Responsible for installing, maintaining and repairing various hardware products
- Handled the tasks of reviewing user calls
- Maintained secure network and kept operating systems to run effectively
Emcure Pharmaceuticals Inc, Georgina
20XX to 20XX
Assistant Computer Hardware Repair
- Handled the tasks of analyzing and solving hardware problems and its severity
- Assisted senior hardware repair professionals in upgradation of hardware
- Responsible for maintaining proper record on installed hardware components and checked the status of user systems
- Solves simple hardware problems and passes complex problems to supervisors
- Explains the exact cause of problem and provided solutions to it
- Responsible for responding to customer calls on hardware issues
- Designed and troubleshoot internal computer networks
- Handled the tasks of diagnosing, repairing and testing computer hardware parts
- Responsible for maintaining network and computer systems
Educational Summary and Certifications:
- Bachelor of science in Computer Application, Information centre College, Georgina 19XX
- Certification course in Computer Hardware, ABD Hardware professional training institute, Georgina 19XX
Personal Details:
- Name: Thomson Smith
- Date of Birth: XX/XX/19XX
- Employment Status: Full time
- Relationship status: Married
Reference:
Available on request |