Sample Resumes

Customer Service Management Resume Example

Sample Customer Service Management Resume

You will get here information on customer service management resume. With this sample customer service management resume, you can prepare your job winning resume to get the best jobs in the industry.

Richard Anderson,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Objective:

Seeking a customer service management to offer wide customer service and business experience.

Work Experience:

Customer Service Manager, 2006 to Present
Previstar Inc., VA.

  • Acknowledged and prepared proposal for process improvement.
  • Monitored the application of executive policies and strategies.
  • Supervised performance of personnel and make sure fruitful work atmosphere.
  • Also administered the human resources task including recruitment and training.
  • Inspired staff to fulfill their individual as well as organizational goals.

Assistant Customer Service Manager, 2002 to 2006
Radian Group Inc., PA.

  • Perform credit analysis to determine the approval of customers' lines of credit.
  • Managed account discrepancies, product delivery and cost allocation.
  • Responsible for designing, defining and applying lucrative shipping procedures.
  • Prepared a shipping clerk training program which results in 40% increase in efficiency.
  • Direct and inspire employees in the various departments including customer service, display merchandising, invoicing management.

Education:

Bachelor of Science in Business Administration Major: Marketing, 2002
California State University, California.

Skills:

  • Good communication and interpersonal skill.
  • Proficient in MS Word, Excel, Access and PowerPoint.
  • Enjoy working directly with customers and public.
  • Complete allocated work in time and under minimal supervision.
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