Information system manager Resume
Thomas Andrew
15th Lane Avenue, Near New church, Georgina
Home: 00658-21589-98754
Cell: 00125-4587-9685
Email: thomas.andrew@iinfo.co.in Career Profile:
A skilled, consistent and professional Information Systems specialist with deep knowledge of maintaining, organizing, implementing and developing information systems and software for training and supervising operations. Have extensive experience of customer service in a high tech environment
Professional strengths:
- In-depth knowledge and understanding of the operations, processes, procedures and processes of information technology
- Possess good communication and project management skills
- Sound organizational and problem solving skills
- Solid knowledge in HP Alpha systems, Oracle RDBMS and developmental tools
- In-depth knowledge of cost accounting and financial management systems
- Proficient in shell scripting, Perl, C programming, Unix OS, Linux, MySQL, Java and oracle database
- Possess good leadership skills and ability to work independently
Professional Experience:
ABC network Inc, Georgina
20XX till date
Tech support supervisor
- Handled the tasks of designing and implementing network expansion
- Maintained and administered PBX and telephone switches
- Handled the tasks of identifying infrastructures that needs to be improved
- Responsible for coordinating with customers for maintenance of copiers, computers and printers
- Handle the tasks of providing technical support for ABC network
- Implemented, planned and maintained service agreement for technical support
- Update day-to-day activities of the staff for generating new infrastructure planning
- Handled the tasks of providing network account administration for new and existing employees
- Provided budget, managing schedule and budget
Global Software Co Inc, Georgina
20XX to 20XX
Assistant Information system manager
- Evaluated system functionality and user needs to ensure that ICT facilities meet the requirements
- Developed, planned and implemented ICT budget and obtained competitive prices from dealers to ensure cost efficiency
- Handled the tasks of ensuring that software licensing laws are strictly followed
- Installed and researched new systems
- Handled the tasks of protecting data from external and internal attack
- Provided secure access to network for distant users
- Monitored and trained new Global software staff
- Responsible for being up to date with the knowledge of latest tools and technologies
- Handled complex software and hardware issues
CERS Software Inc, Georgina
19XX to 20XX
Software Analyst
- Analyzed, designed , maintained and designed IDX flowcast applications
- Handled the tasks of troubleshooting, installing and maintaining IDX application software
- Responsible for providing input on the changes of hardware and software
Certification Course:
- Cisco, Windows and Sybase certifications, 19XX
- Associated Cisco Certified Network, 19XX
Educational Summary:
- Bachelor of Science in computer application, IT College, Georgina 19XX
- Master of computer application, Georgina university, 19XX
Personal Details:
- Date of Birth: XX/XX/19XX
- Marital status: Single
- Employment status: Full time
Reference:
Available upon request |