OBJECTIVE
RELOCATE
PA EDUCATION
State University of New York, College at Geneseo May 2002
Major: Psychology Minor: Human Development
Chautauqua Region Foundation Scholarship Recipient 1998-2002
COMPUTER SKILLS
Microsoft Word 97, 2000, Windows 98, 2000, Outlook, Excel, Quattro, Internet Explorer, Netscape, Quark
EXPERIENCE
Express Personnel Services Jamestown, NY
Assistant Office Manager/Staffing Consultant February 2004 – Present
Stimulate business growth and maintain outstanding customer service through knowledge of workforce/workplace issues & fair practice. Interview and assign most qualified candidates to temporary or evaluation hire positions while utilizing effective time management strategies. Generate effective sales/recruiting strategies. Further develop and diversify existing accounts. Continuously improving knowledge base through training and self-education. Training of internal staff members. Personnel manager to 300+ associates.
Key Bank Lakewood, NY
Client Relations Representative April 2003 – February 2004
Promoted and maintained quality customer service with all contacts while ensuring efficient and accurate processing of transactions. Referred and cross-sold new products and services related to the needs of the customer.
Prime Source Advertising Agency Williamsville, NY
Advertising/Marketing Assistant September – December 2002
Handled entire range of clerical and reception responsibilities. Compiled specific account histories and time sheets. Acted as liaison between contributing agencies and firms. Arranged, monitored and ensured timely completion and delivery of orders demonstrating strong interpersonal skills and communication abilities. Calculated monthly media estimates. Assisted in marketing of specific accounts including the investigation of related promotional tools/concepts.
The Limited, Inc. Cheektowaga, NY
Sales Associate August 2002 – May 2003
Utilized comprehensive product knowledge and enthusiastic personality to quickly determine customer needs and recommend appropriate items. Ensured complete customer satisfaction while achieving personal sales goals. Assisted in organizing and maintaining stock.
Office of Campus Scheduling & Special Events Geneseo, NY Assistant Event Coordinator 1998-2002
Assisted with arranging campus-wide facility reservations and resolved scheduling conflicts and cancellations. Confirmed event set-up with food service, technical service, maintenance and University Police force evidencing teamwork and increased group productivity. Managed office in absence of staff displaying flexibility and multi-tasking ability through the performance of different tasks and duties. Handled computer data entry. Responsible for telephone inquiries as well as general filing and secretarial obligations.
Children’s Hospital of Buffalo, Therapeutic Preschool Buffalo, NY
Teacher’s Assistant/One-on-One Aide June-August 2001
Worked with 4-5 year olds in classroom setting, aided teacher with lessons and discipline to maintain order while working closely to build trusting relationship with 4-year-old emotionally and behaviorally disturbed child. Motivated children to participate in innovative activities, promoting personal development.
ACTIVITIES & VOLUNTEER EXPERIENCE
Alpha Clionian Sorority: Publicity Chairperson 1999-2002 Sorority Council
Informal Rush Chairperson
Volunteer Work: Migrant Children of Livingston County Annual Halloween and Christmas Parties 1999-2001
Red Cross Blood Drive 1999-2001
Salvation Army Angel Tree Program 2003
Christmas Adopt-A-Family Program 2004
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