Sales Coach Resume

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Marc Lawrence 15th Lane Avenue, Near New church, Georgina Home: 00658-21589-98754 Cell: 00125-4587-9685 Email: Lawrence.marc@hyt.co.in Career Profile: A highly talented, dynamic and professional sales coach with diverse knowledge of campaigning products and services to customers. Looking for a challenging position to utilize my skills and knowledge in a well reputed organization. Professional strengths: Possess more than six years of experience in the mentioned field Ability to carry out tasks in accordance with applicable laws and policies of the organization Possess excellent verbal and written communication skills Ability to maintain and establish good relationship with team members and peers across departments Posses good monitoring and supervisory skills Goal oriented and ability to achieve sales targets Sound knowledge of calculating amounts like interest, discounts, commissions, percentages and proportions Ability to deal with a number of concrete variables and solve practical problems Ability to explain a variety of instructions furnished in diagram, oral, written or schedule form Technical Skills: Knowledge of basic operating systems like Microsoft Word, Outlook, Excel, PowerPoint and the Internet Ability to operate major software applications Professional Experience: Bocakfertserd Co Inc, Georgina 20XX till date Sales Coach Handled the tasks of interviewing, hiring, monitoring, coaching and developing sales staff Issued oral and written counseling for breach of conduct in accordance with the employee handbook Responsible for administering performance management process for the development of agent performance Monitored and supervised the daily activities of team by Responsible for conducting coaching and developing each team member to ensuring compliancy guidelines, call quality and sales techniques Handled the task of performing periodic evaluation on team members Responsible for developing a team of representatives and agents to achieve the objectives of performance Sets target and leads the team to achieve performance goals as established by the organization Technofo Co Inc, Georgina 20XX to 20XX Assistant Sales Coach Responsible for reading, analyzing and interpreting professional journals, general business periodicals, government regulations and technical procedures Handled the tasks of generating reports, procedure manuals and business correspondence Responsible for addressing client's complaints and resolved the same Handled the responsibilities of monitoring and supervising sales staff Performed other tasks under the instructions of senior sales coach Educational Summary and Certifications: Bachelor's degree in Accounting, College of Commerce and Business, Georgina 19XX Master's degree in Sales and Accounting, Commerce Department, Georgina University, 19XX Certification Course in Sales Coach, IMS Sales l Accounting Centre, Georgina 19XX Personal Details: Name: Marc Lawrence Date of Birth: XX/XX/19XX Employment Status: Full time Relationship status: Married Reference: Will be furnished upon request