Sample Resumes

Richard Anderson,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Summary of Qualifications

• Strong experience in technical writing, training, instructional design, course development, and resource coordination.
• Excel at collaborating with instructors, managers, and clients to find out training needs.
• Proficient at creating web-based training, classroom, and instructional materials, devices, teaching aids, user guides and technical/troubleshooting manuals.
• Superior diagnostic, communication, presentation, and technical skills.
• CompTIA CTT+ certified.

Pfizer Inc, Berlin, CT
Technical Trainer (2004 - 2006)

• Created and presented multilevel classroom courses on Pfizer products o end users and employees with varying levels of skills, knowledge, and abilities.
• Learned and taught mechanical instrumentation and proprietary software.
• Help in development of technical/troubleshooting manuals, training materials and user guides.
• Created student reference materials and webinars for field offices to improve quality continuously.
• Created course guidelines for the new released product.

• Offered web-based and face-to-face training for medical claims processing systems and applications.
• Acted as liaison between managers, system vendors and other instructors to determine training needs.
• Designed and prepared teaching aids, course materials, final assessments, and skill evaluations.

• Operating Systems: Microsoft Office 2007/Vista/XP/NT, Linux
• Applications: MS Project, MS Office Suite, Adobe Photoshop, MS Live Meeting, Illustrator
• Programming: C, HTML/XML, UNIX
• Databases: Sybase, Oracle, MySQL, MS Access, SQL Server
• Hardware: Printers, Servers, VoIP, networking, telecommunications devices

Bachelor of Science in Information Systems (2000)
Eastern Connecticut State University, Lebanon, CT

• CompTIA CTT+ Certification