Company's name: | Emerson Network PowerBegin and end date: 2006-09-2012-07 |
Enterprise nature: | Soly foreign funded enterprisesIndustry: Communication/Telecom/Network Equipment |
Job Title: | Senior Product Support Engineering |
Job description: | 1. Lead in the response to customer feedback to fulfill requests form customers.preside regular meeting with factory, such as CAR weekly meeting
2. Compile RMA procedure and FA procedure,silde of monthly quality review meeting
3. Full responsible for Customer Support,can-call or meeting with customer,follow up for continues improvement.
4. Handle escalate FA issue
5. Technical support to FA team
6. harmonize relation among team |
Reasons for leaving: | |
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Company's name: | Emerson Network PowerBegin and end date: 2004-08-2006-09 |
Enterprise nature: | Soly foreign funded enterprisesIndustry: Communication/Telecom/Network Equipment |
Job Title: | Product Designer Engineer |
Job description: | Product electrical Design Engineer |R & D 2004/08 - 2006/10 1. Compile and amend material BOM
2. Componnet Stress evaluation
3. Relevant component change and circuit/product design
4. EMC/EMI and safety test |
Reasons for leaving: | |