客户协调员(大客户)英文个人简历

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客户协调员(大客户)英文个人简历

Resume number:	226991502	Updating date:	2012-07-09 22:29:27	no photo
Name:	Miss. MA QISHA	Nationality:	China (Mainland)
Current Place:	Guangzhou	Height/Weight:	162 cm?48 kg
Marital Status:	married	Age:	29 years

Career Objective

Application type:	Jobseeker
Preferred job title:	Customer Relationship Manager/Supervisor: Customer Relation Manager 、 Bank Card, E-banking Business Distribution: 、 PR Executive:
Working life:	5	Title:	Senior title
Job type:	Full time	Expected Start date:	In a month
Expected salary:	￥5,000--￥8,000	Preferred working place:	Guangzhou

Work experience

Company's name:	IFF China CO., Ltd.,Begin and end date: 2008-01-2012-12
Enterprise nature:	Soly foreign funded enterprisesIndustry: Petroleum/Chemical Industry/Minerals/Geology
Job Title:	Customer Service Coorinator (Key A/C)
Job description:	Playing the coordinate role between Customer,Commercial & Plant, provide good service to customer especially maintain key A/C relationship & doning export business. Good master of SAP, FG management also assist for the forecast setting. To be the qulified ISO internal auditor for the operation audit & some document review.
Reasons for leaving:

Company's name:	SGS-CSTC Standards Technical Services Co., Ltd. Guangzhou BranchBegin and end date: 2006-06-2007-08
Enterprise nature:	Sino-foreign joint venturesIndustry: Other Industries
Job Title:	CSI Supervisor
Job description:	Manage CSI team in CMBD for Corporate System customer data & service, also provide relative internal training, managing people and some project implement. Good communication with Business Unit & customers. Analysis the customer data to assist the better sale in Company & Business Unit also help to develop & implement some Marketing Program
Reasons for leaving:

Company's name:	HSBC Electronic Data Processing CO LTD.Begin and end date: 2004-09-2006-06
Enterprise nature:	Industry: Accountant/Finance/Banking/Insurance
Job Title:	Senior Customer Relationship Assistant Manager
Job description:	Maintain the well communication & relationship with customer, handling customers' authorization request, assure risk control of both bank and customers. Deal with some clerical work. Have good communication with the merchants & other overseas banks.
Reasons for leaving:

Educational Background

Name of School:

GUANGDONG UNIVERSITY OF FOREIGN STUDIES

Highest Degree:

Bachelor

Date of Graduation:

2004-07-01

Name of Major 1:

ENGLISH

Name of Major 2:

Education experience:

Start date	End date	Education organization	Majors	Certificate	Certificate No
2008-05	2008-05	SGS	AUDIT	ISO INTERNAL AUDITOR

Language Ability

Foreign Language:	English	Level:	excellent
Chinese level:	perfect	Cantonese Level:	perfect

Relevant skills and abilities

● Fluent English (reading, writing, oral)
● Fluent Chinese (Mandarin and Cantonese)
● Good command of computer (e.g. Word, Excel, PowerPoint and so on)
● Good master of SAP
● Have the knowledge of foreign trade, finance/banking, sale & customer service.
●Typing speed: English 70 words /minute, Chinese 70 words /minute.
● Independent, proactive, initiative and team work spirit.
● Hard-working, honest, and have strong responsibility.

Self-recommendation letter

Resume
======
PERSONAL DATA
==============
NAME: MA QI SHA GENDER: Female
EANGLISH NAME: Jasmine BIRTH DATE: Sep 1981
EDUCATION: University Graduated HEALTH: Excellent
WORKING EXPERIENCE: > 5 years
MOBILE: 13560051181 HUKOU: Guangzhou
ADDRESS: Flat A, Da Jia Tin Garden, Pazhou, Xin Gang Dong Road, Guangzhou.
E-MAIL: jasminesuper@hotmail.com

EDUCATION
=========
● 2002.09 -- 2004.07 GUANGDONG UNIVERSITY OF FOREIGN STUDIES
● 2000.09 – 2002.07 GUANGDONG ECONOMY MANAGEMANT COLLEGE
● 1997.09 – 2000.07 GUANGZHOU NO.35 MIDDLE SCHOOL

CERTIFICATE
===========
● BEC 1 (UNIVERSITY OF CAMBRIDGE BUSINESS ENGLISH CERTIFICATE)
● CET 4
● BFT (CERTIFICATE OF BUSINESS FOREIGN LANGUAGE TEST FOR THE CANDIDATES TO BE TRAINED ABROAD)
● CERTIFICATE OF ENGLISH ABILITY
● NATIONAL COMPUTER RANK EXAMINATION CERTIFICATE 1
● CERTIFICATE OF COMPUTER & CERTIFICATE OF TYPING
● ISO INTERNAL AUDITOR

SKILL AND CHARACTERISTIC
========================
● Fluent English (reading, writing, oral)
● Fluent Chinese (Mandarin and Cantonese)
● Good command of computer (e.g. Word, Excel, PowerPoint and so on)
● Good master of SAP
● Have the knowledge of foreign trade, finance/banking, sale & customer service.
● Experience of project management & risk control
● Independent, proactive, initiative and team work spirit.
● Experience of managing people.

WORK EXPERIENCE
===============
● 2008.01 – Present IFF China CO., Ltd., (Customer Service)
KA Coordinator
(Responsibility: Play the coordinate role between Customer,Commercial & Plant, provide good service to customer especially maintain key A/C relationship & doning export business. Good master of SAP, FG management also assist for the forecast setting. To be the qulified ISO internal auditor for the operation audit & some document review.)

● 2006.06 – 2007.08 SGS-CSTC Standards Technical Services Co., Ltd. Guangzhou Branch (Corporate Marketing & Business Development /CMBD)
CSI (Customer Selling Intelligence) Supervisor
(Responsibility: Manage CSI team in CMBD for Corporate System customer data & service, also provide relative internal training, managing people and some project implement. Good communication with Business Unit & customers. Analysis the customer data to assist the better sale in Company & Business Unit also help to develop & implement some Marketing Program.)

● 2004.09 – 2006.06 HSBC Electronic Data Processing CO LTD. (Credit Authorization Dept)
Senior Customer Relationship Assistant Manager
(Responsibility: Maintain the well communication & relationship with customer, handling customers' credit authorization request, assure risk control of both bank and customers. Deal with some clerical work. Have good communication with the merchants & other overseas banks.)

WORK EXPERIENCE DURING STUDY
============================
● 2003.10 & 2004.04 China Commodity Export Trade Fair (Canton Fair)
English Interpreter
(Responsibility: Helping the manufactory to communicate with the foreign buyers, including quote & negotiation.)

● 2001.07 – 2002.09 China Tiger CO LTD (GIORDANO)
Sale Representative Assistant / Customer Officer
(Responsibility: Assist the company for the sales job & business promotion, maintain the good communication & relationship with the customers assure good service provided, making the sales summaries & reports.)

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