Hotel Clerk Resume
Hotel clerk is a person who performs variety of services. Most of hotel clerks have the same responsibilities. They register arriving guests, assign rooms and check out the guests till their stay. They also keep records of room assignments and information of registration and related to that on computer. Hotel clerks prepare and explain charges and process payments when gusts check out.
They answer about check out time, services, local community and other matter of public interests. Clerks are the person, who is always in the public eye. They also report the problems due to guest's rooms or public facilities and correct it with help of house keeping or maintenance staff. In larger hotels they refer queries about attractions and can direct complicated question to proper manager.
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Their attitude and behavior must be great such as courteous and helpful that publics get impressed. In smaller hotels where the employee staff is small, hotel clerks may take on a variety of additional work such as bringing fresh lines to rooms. In smaller places they need to perform the work of book keeper, cashier, advance reservation agent, laundry attendant and telephone switch board operator.
Sample Hotel Clerk Resume
Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Objectives: Looking for the great opportunity for working as a hotel clerk in well-known Hotel.
Required Skills:
- Well developed interpersonal skills, having dealt with diversity of clients, staff members and professionals.
- Well functioning in high stress atmosphere.
- Familiar with details and goal oriented.
- Having good communication skills.
- Joyful and welcoming nature.
- Knowledgeable of both EECO and APTEC computers systems is essential.
Work Experience:
1992-Present
Hotel Oliver, Hotel Whitewater and KS.
Hotel Clerk
- Having experience of controlled reservation of input utilizing EECO computer system.
- Handled incoming calls.
- Daily reports are maintained such as return guests, suite rentals and corporate accounts.
- Inspection of room.
1988-1991
WALDEN HOTEL, Walton, KS,
Hotel Clerk
- Handled telephone, telex bookings and international fax.
- Maintained daily and monthly reports.
- Utilization of APTEC computer to input group bookings and lists.
1986-1987
Newton, KS
Sales Associate
- Stock maintenance.
- As a customer assistant.
- Tracking of best selling novels and made recommendations to customers.
1983-1985
Bethel College North Newton. KS
Secretary:
- Having experience of general clerical duties.
- Resolved inquiries.
- Assisted in locating guest speakers.
Qualification:
Bethany Collage Lindsborg, KS
Bachelor of Science: Sociology, 1983
References:
Furnished upon request.