Technical Support Specialist Resume

Technical support specialist develops work goals and department projects, manage work projects, establish work priorities and assign staff assignments to provide technical support for workers. They do analysis of all completed projects or computer programs to make sure the appropriate goals. He or she consults with quality assurance analyst and make sure that the programs are following establishment standards. They give suggestion to improve the computer system. They are also responsible for testing, modifying and correcting the existing programs.
Technical support specialist uses to enter commands into computer to place programs in production status. They test computer system to determine the criticality of component loss. Help user to resolve the problems related to computer. Technical support specialist trains workers in use of new software and hardware. Responsible for other duties as assigned.
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Sample Technical Support Specialist Resume

Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Objective: Looking for the greatest opportunity to work as technical support specialist for a reputed company.

Skills:

Excellent technical skills.
Excellent written and communication skills.
Having clean driving record.
Able to work in pressure and independently.
Excellent work esthetic and self motivated.
Excellent software and hardware knowledge.
Able to do other duties as assigned.

Computer Skills: Proficient with

Microsoft word, Microsoft Excel, Power point, Microsoft Access
Turbo Pascal, C, C++, Java Swing, Java
Macromedia Dreamweaver, HTML, Front Page, Adobe GoLive, Adobe Photoshop, Illustrator.

Work Experience:

SASQUATACH CARE, Fairbanks, AK
Technical Support Specialist

Responsible for structuring the submission of test files for electronic billers.
Test data formats are developed and designed for telecommunications claim billers and internal technical equipments.
Responsible for editing and formulating the technical user specification manual.
Responsible for submitting weekly patient accounting check writing jobs.
Checked effective relationships with linking users and external credentialing groups.
Responsible for other duties as assigned.

True Health Care Institution, Indianapolis
Technical Support Specialist

Responsible for providing furnish and development test documents.
Observed working relations among groups and various sectors.
Supplied formulating and editing to the user specification guide.
Provide test records for electronic billing techniques as needed for change in physician's compensations.
Responsible for other duties as needed.

Education:
Associate Degree in Computer Science

References: Available upon request.